Support plan prices live on the website, not in the docs #24

Merged

tobru merged 1 commit from aarno.aukia/fix/support-plan-prices into main

2026-09-23 12:07:00 +00:00

AGit

aarno.aukia commented

2026-09-23 10:39:31 +00:00

Member

CLAUDE.md in this repo says prices are always website and technical detail is
always docs, so rather than correcting one number, the three support plans lose
their percentage and minimum and keep what a reader needs here: coverage hours,
channels, and what each plan is for. One sentence says the plans are priced as
a percentage of monthly service fees with a minimum, and sends the reader to the
page that carries the figures.

These were the only customer-facing prices in the docs. The remaining CHF
mentions are billing mechanics (Exoscale metering at 1 CHF per unit), which are
technical.

The OnCall minimum on this page was CHF 2,500. It is CHF 1,500 on products.vshn.ch/support_plans.html, and has been since 2026-09-22. The page already links there twice, so the figure was a copy that nothing updates. CLAUDE.md in this repo says prices are always website and technical detail is always docs, so rather than correcting one number, the three support plans lose their percentage and minimum and keep what a reader needs here: coverage hours, channels, and what each plan is for. One sentence says the plans are priced as a percentage of monthly service fees with a minimum, and sends the reader to the page that carries the figures. These were the only customer-facing prices in the docs. The remaining CHF mentions are billing mechanics (Exoscale metering at 1 CHF per unit), which are technical.

aarno.aukia added 1 commit

2026-09-23 10:39:31 +00:00

Support plan prices live on the website, not in the docs c18e7fcdf5

The OnCall minimum on this page was CHF 2,500. It is CHF 1,500 on
products.vshn.ch/support_plans.html, and has been since 2026-09-22. The page
already links there twice, so the figure was a copy that nothing updates.

CLAUDE.md in this repo says prices are always website and technical detail is
always docs, so rather than correcting one number, the three support plans lose
their percentage and minimum and keep what a reader needs here: coverage hours,
channels, and what each plan is for. One sentence says the plans are priced as
a percentage of monthly service fees with a minimum, and sends the reader to the
page that carries the figures.

These were the only customer-facing prices in the docs. The remaining CHF
mentions are billing mechanics (Exoscale metering at 1 CHF per unit), which are
technical.

aarno.aukia

2026-09-23 10:40:50 +00:00