= Terminology Web Portal (Portal):: This is the aggregated view and entry point for the user. It provides the mechanisms for the multi-tenant, multi-service-provider self-service portal. Control Plane (CP):: This runs Crossplane and the AppCat Control Plane (Kubernetes API) which manages all the service instances on worker clusters. Each zone of a Service Provider runs at least one CP. Worker Cluster:: Clusters running the actual workload, managed by the Control Plane. Each zone of a CSP runs at least one Worker Cluster. Services are directly exposed to the end-user. Service:: A generic service like "PostgreSQL" or "Keycloak". This doesn't include pricing or any other aspect of a managed service. Plan:: A bundle of a service, a price, an SLA and other parameters to form an offering. It can be instantiated (ordered) and parametrized according to the specification in the offering. Crossplane specific terms:: * Compositions - A template to define how to create resources. * Composite Resource Definition (`XRD`) - A custom API specification. * Composite Resource (`XR`) - Created by using the custom API defined in a Composite Resource Definition. XRs use the Composition template to create new managed resources. * Claims (`XRC`) - Like a Composite Resource, but with namespace scoping. * Managed Resource (`MR`) - Represents an external service in a Provider. * Providers enable Crossplane to provision infrastructure on an external service. Providers create new Kubernetes APIs and map them to external APIs.