diff --git a/Screenshot_20250704_094343.png b/Screenshot_20250704_094343.png new file mode 100644 index 0000000..c8ea7c0 Binary files /dev/null and b/Screenshot_20250704_094343.png differ diff --git a/src/servala/frontend/forms/support.py b/src/servala/frontend/forms/support.py index a1a8ed8..dd62c95 100644 --- a/src/servala/frontend/forms/support.py +++ b/src/servala/frontend/forms/support.py @@ -6,7 +6,5 @@ class SupportForm(forms.Form): message = forms.CharField( label=_("Message"), widget=forms.Textarea(attrs={"rows": 8}), - help_text=_( - "Please provide a detailed description of your inquiry to enable us to assist you effectively." - ), + help_text=_("Please describe your issue or question in detail."), ) diff --git a/src/servala/frontend/templates/frontend/organizations/support.html b/src/servala/frontend/templates/frontend/organizations/support.html index 2f63df7..75618a6 100644 --- a/src/servala/frontend/templates/frontend/organizations/support.html +++ b/src/servala/frontend/templates/frontend/organizations/support.html @@ -12,13 +12,13 @@
-
{% translate "Submit Your Inquiry" %}
+
{% translate "Get Support" %}

- {% translate "Need assistance or have feedback to share? Please submit your inquiry, issue, or feedback below, and our team will respond promptly." %} + {% translate "Need help? Submit your question or issue below and our support team will get back to you." %}

{% csrf_token %} - {% translate "Submit Request" as form_submit_label %} + {% translate "Submit Support Request" as form_submit_label %} {% include "includes/form.html" with form=form %}
@@ -32,8 +32,9 @@

- {% translate "Support requests are reviewed by our team and responses will be sent via email." %} + {% translate "When you submit a support request, it will be sent to our support team who will respond via email." %}

+

{% translate "For urgent issues, please contact us directly." %}

diff --git a/src/servala/frontend/views/support.py b/src/servala/frontend/views/support.py index a5de757..e7ed763 100644 --- a/src/servala/frontend/views/support.py +++ b/src/servala/frontend/views/support.py @@ -1,7 +1,6 @@ from django.conf import settings from django.contrib import messages from django.shortcuts import redirect -from django.utils.safestring import mark_safe from django.utils.translation import gettext_lazy as _ from django.views.generic import FormView @@ -49,10 +48,8 @@ class SupportView(OrganizationViewMixin, FormView): except Exception as e: messages.error( self.request, - mark_safe( - _( - 'There was an error submitting your support request. Please try again or contact us directly at servala-support@vshn.ch.' - ) + _( + "There was an error submitting your support request. Please try again or contact us directly." ), ) print(f"Error creating helpdesk ticket: {e}")