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Extract odoo helpdesk ticket creation
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Tobias Kunze 2025-11-12 11:52:54 +01:00 • committed by Tobias Brunner
parent 61f1065bc6
commit e4c64c4a17
Signed by: tobru
SSH key fingerprint: SHA256:kOXg1R6c11XW3/Pt9dbLdQvOJGFAy+B2K6v6PtRWBGQ
5 changed files with 70 additions and 46 deletions
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61
src/tests/test_api_exoscale.py
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@ -614,7 +614,8 @@ def test_delete_creates_ticket_with_admin_links(
test_service_offering,
instance_id,
):
mock_api_client = mocker.patch("servala.api.views.CLIENT")
# Mock the create_helpdesk_ticket function
mock_create_ticket = mocker.patch("servala.api.views.create_helpdesk_ticket")
response = osb_client.delete(
f"/api/osb/v2/service_instances/{instance_id}"
@ -623,13 +624,15 @@ def test_delete_creates_ticket_with_admin_links(
assert response.status_code == 200
ticket_call = mock_api_client.execute.call_args_list[-1]
ticket_data = ticket_call[0][2][0]
# Verify the ticket was created with admin URL
mock_create_ticket.assert_called_once()
call_kwargs = mock_create_ticket.call_args[1]
assert "admin/core/serviceoffering" in ticket_data["description"]
assert f"/{test_service_offering.pk}/" in ticket_data["description"]
# Check that the description contains an admin URL
assert "admin/core/serviceoffering" in call_kwargs["description"]
assert f"/{test_service_offering.pk}/" in call_kwargs["description"]
assert (
ticket_data["name"]
call_kwargs["title"]
== f"Exoscale OSB Offboard - {test_service.name} - {instance_id}"
)
@ -644,7 +647,9 @@ def test_patch_creates_ticket_with_user_admin_links(
instance_id,
org_owner,
):
mock_api_client = mocker.patch("servala.api.views.CLIENT")
# Mock the create_helpdesk_ticket function
mock_create_ticket = mocker.patch("servala.api.views.create_helpdesk_ticket")
payload = {
"service_id": test_service.osb_service_id,
"plan_id": test_service_offering.osb_plan_id,
@ -666,13 +671,17 @@ def test_patch_creates_ticket_with_user_admin_links(
)
assert response.status_code == 200
ticket_call = mock_api_client.execute.call_args_list[-1]
ticket_data = ticket_call[0][2][0]
assert "admin/core/serviceoffering" in ticket_data["description"]
assert "admin/core/user" in ticket_data["description"]
assert f"/{org_owner.pk}/" in ticket_data["description"]
# Verify the ticket was created with admin URLs
mock_create_ticket.assert_called_once()
call_kwargs = mock_create_ticket.call_args[1]
# Check that the description contains admin URLs
assert "admin/core/serviceoffering" in call_kwargs["description"]
assert "admin/core/user" in call_kwargs["description"]
assert f"/{org_owner.pk}/" in call_kwargs["description"]
assert (
ticket_data["name"]
call_kwargs["title"]
== f"Exoscale OSB Suspend - {test_service.name} - {instance_id}"
)
@ -686,7 +695,9 @@ def test_ticket_includes_organization_and_instance_when_found(
test_service_offering,
organization,
):
mock_api_client = mocker.patch("servala.api.views.CLIENT")
# Mock the create_helpdesk_ticket function
mock_create_ticket = mocker.patch("servala.api.views.create_helpdesk_ticket")
service_definition = ServiceDefinition.objects.create(
name="Test Definition",
service=test_service,
@ -719,11 +730,17 @@ def test_ticket_includes_organization_and_instance_when_found(
)
assert response.status_code == 200
ticket_call = mock_api_client.execute.call_args_list[-1]
ticket_data = ticket_call[0][2][0]
assert f"Organization: {organization.name}" in ticket_data["description"]
assert "admin/core/organization" in ticket_data["description"]
assert f"/{organization.pk}/" in ticket_data["description"]
assert f"Instance: {service_instance.name}" in ticket_data["description"]
assert "admin/core/serviceinstance" in ticket_data["description"]
assert f"/{service_instance.pk}/" in ticket_data["description"]
# Verify the ticket was created with all admin URLs
mock_create_ticket.assert_called_once()
call_kwargs = mock_create_ticket.call_args[1]
# Check organization is included
assert f"Organization: {organization.name}" in call_kwargs["description"]
assert "admin/core/organization" in call_kwargs["description"]
assert f"/{organization.pk}/" in call_kwargs["description"]
# Check instance is included
assert f"Instance: {service_instance.name}" in call_kwargs["description"]
assert "admin/core/serviceinstance" in call_kwargs["description"]
assert f"/{service_instance.pk}/" in call_kwargs["description"]